Privacy Policy
How Smart Little Brains collects, uses and protects your personal information.
Effective date: June 2026
Organisation: Smart Little Brains (PTY) Ltd
Contact: info@smartlittlebrains.co.za
1. Information We Collect
We collect information you provide directly to us when you:
- Submit our contact form (name, email address, message)
- Contact us via WhatsApp, phone, or email
- Make a donation via EFT (handled by your bank, not stored on this site)
We may also collect limited non-personal usage data through analytics (see Section 3).
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and messages
- Process donation acknowledgements and issue tax certificates
- Send program updates if you have opted in
- Improve the Smart Little Brains website and programs
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Analytics
This website uses cookies to improve your browsing experience. You can choose your cookie preferences using the Cookie Settings button in the footer.
Necessary cookies are always active and required for the site to function. They do not collect personal data.
Analytics cookies (Google Analytics with IP anonymisation) help us understand how visitors use the site so we can improve it. These are only loaded if you select "Accept All" in the cookie consent bar.
Marketing cookies (Meta Pixel) help us measure the effectiveness of any promotional campaigns. These are only loaded with your consent.
4. Data Storage and Security
Contact form submissions are stored in a secure server log accessible only to Smart Little Brains administrators. We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. No internet transmission is 100% secure, and we encourage you to contact us via multiple channels if your message is sensitive.
5. Third-Party Services
Our website may include links to third-party services including Google Maps and Facebook. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of external sites.
6. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to the processing of your information
To exercise any of these rights, contact us at info@smartlittlebrains.co.za.
7. Children's Privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children directly via this website. Parent or guardian consent is obtained through our in-person enrollment process for all scholars.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this site after changes constitutes your acceptance of the updated policy.
9. Contact Us
For any privacy-related questions or concerns, please contact us:
Last updated: June 2026